TomTom map dowlnloads and Draytek routers

I have a TomTom GO 720 and have been having trouble downloading an
updated map. The map is a 1.7GB (ish) file, and although the download
starts OK it hangs after somewhere between 600MB and 1GB, and then
TomTom Home reports a server timeout. On the one occasion that I did
manage to download the full file it was corrupt, and both TomTom Home
and WinZip reported errors.

Has anyone else experienced this?

I've had quite a discussion with TomTom support but they haven't been
able to resolve the problem (they've tried quite hard to be helpful,
but I was somewhat aghast that they suggested disabling my firewall --
the problem is almost certainly nothing to do with firewalls (the
download does start OK, after all) and running a broadband connection
without a firewall can only be described as an act of sheer idiocy).

One thing I haven't managed to persuade them to do is to let me try
downloading from a different server. I am coming to suspect that the
problem lies either with TomTom's server (but surely they'd have
noticed?) or with an unreliable transit between my ISP and TomTom's
server (which is apparently hosted for them by enta.net).

Just to rule out one other possibility I'd be very interested to hear
whether anyone here has successfully (or unsuccessfully, for that
matter) downloaded a full Western Europe map for a TomTom using the
same model of router that I have: a Draytek Vigor 2600. It'd have to be
the Western Europe map, as I believe TomTom's other maps are smaller,
and my downloads always run for several hundred MB before hanging.

Cheers,
Daniel.

Does it make lots of simultaneous connections like P2P? If so then it could
be a problem with max session limit / state table filling up.

You could try asking on forum.draytek.co.uk

Jc

It does not appear to, no. It seems to download half a dozen or so
files - one of which contains 99.99% of the data - over a single HTTP
connection. I get two small files and then start downloading the big
one, and the download hangs (very) roughly half-way through.


Good point. I looked there for any mention of problems, but didn't
think of asking.

Cheers,
Daniel.

Not really qualified to help you, a lot of router settings are alien to me,
but I've just bought a 720 and downloaded the Western Europe free update
twice, ie first 720 was returned due to a fault and the replacement was
updated as well. I use a Vigor 2600 and although the download was slow, it
was OK. I put the speed down to the Tom Tom server.
Bill

Similar story here. Bought a 720 a couple of weeks ago. Took 3 attempts to
update to the v7.15 WE map. I am convinced that the culprit was TT server.