
- Tom-Tom-Go-Customer-Loyalty
- 09-28-2007
![]() ![]() Re: Tom Tom Go Customer Loyalty
| Roger Mills | 09-28-2007 |
![]() ![]() ![]() Re: Tom Tom Go Customer Loyalty
| Anthony R. Gold | 09-28-2007 |
![]() ![]() ![]() Re: Tom Tom Go Customer Loyalty
| Steve Smith | 09-29-2007 |
![]() ![]() Re: Tom Tom Go Customer Loyalty
| Peter Johnson | 09-29-2007 |
![]() Re: Tom Tom Go Customer Loyalty
| Mike Cawood, HN... | 09-28-2007 |
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HI all, I emailed tom tom go support asking if there was any scheme to
allow me to obtain maps for a new 720 at a discount, having already
purchased new maps for my exisiting TTG 300. This is one of the
replies i received.
"Dear Mr Williams,
Thank you for contacting TomTom Customer Support.
Please, be advised you purchased the maps for your Go 300, therefore,
you must use them for this specific device as they are not compatible
with the 720 model.
Evidently, it was your own personal choice to buy another device,
unfortunately, we cannot be held accountable for your personal
decisions."
So that's how much TTG value customer loyalty! BE WARNED
at 08:58:57 on Fri, 28 Sep 2007, "fordavidw@googlemail.com"
--
Mike News
In an earlier contribution to this discussion,
> at 08:58:57 on Fri, 28 Sep 2007, "fordavidw@googlemail.com"
>> HI all, I emailed tom tom go support asking if there was any scheme
>> to allow me to obtain maps for a new 720 at a discount, having
>> already purchased new maps for my exisiting TTG 300. This is one of
>> the replies i received.
>> "Dear Mr Williams,
>> Thank you for contacting TomTom Customer Support.
>> Please, be advised you purchased the maps for your Go 300, therefore,
>> you must use them for this specific device as they are not
>> compatible with the 720 model.
>> Evidently, it was your own personal choice to buy another device,
>> unfortunately, we cannot be held accountable for your personal
>> decisions."
>> So that's how much TTG value customer loyalty! BE WARNED
>> to allow me to obtain maps for a new 720 at a discount, having
>> already purchased new maps for my exisiting TTG 300. This is one of
>> the replies i received.
>> "Dear Mr Williams,
>> Thank you for contacting TomTom Customer Support.
>> Please, be advised you purchased the maps for your Go 300, therefore,
>> you must use them for this specific device as they are not
>> compatible with the 720 model.
>> Evidently, it was your own personal choice to buy another device,
>> unfortunately, we cannot be held accountable for your personal
>> decisions."
>> So that's how much TTG value customer loyalty! BE WARNED
> Do Microsoft give you a discount for 2 XP licences?
No, but I think they allow you to transfer the licence from one box to
another.
--
Cheers,
Roger
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On Fri, 28 Sep 2007 21:21:33 +0100, "Roger Mills"
> In an earlier contribution to this discussion,
>> at 08:58:57 on Fri, 28 Sep 2007, "fordavidw@googlemail.com"
>>> HI all, I emailed tom tom go support asking if there was any scheme
>>> to allow me to obtain maps for a new 720 at a discount, having
>>> already purchased new maps for my exisiting TTG 300. This is one of
>>> the replies i received.
>>> "Dear Mr Williams,
>>> Thank you for contacting TomTom Customer Support.
>>> Please, be advised you purchased the maps for your Go 300, therefore,
>>> you must use them for this specific device as they are not
>>> compatible with the 720 model.
>>> Evidently, it was your own personal choice to buy another device,
>>> unfortunately, we cannot be held accountable for your personal
>>> decisions."
>>> So that's how much TTG value customer loyalty! BE WARNED
>>> to allow me to obtain maps for a new 720 at a discount, having
>>> already purchased new maps for my exisiting TTG 300. This is one of
>>> the replies i received.
>>> "Dear Mr Williams,
>>> Thank you for contacting TomTom Customer Support.
>>> Please, be advised you purchased the maps for your Go 300, therefore,
>>> you must use them for this specific device as they are not
>>> compatible with the 720 model.
>>> Evidently, it was your own personal choice to buy another device,
>>> unfortunately, we cannot be held accountable for your personal
>>> decisions."
>>> So that's how much TTG value customer loyalty! BE WARNED
>> Do Microsoft give you a discount for 2 XP licences?
> No, but I think they allow you to transfer the licence from one box to
> another.
> another.
But a more appropriate analogy may be to explain what would MS do when the
customer wants to transfer the license to a machine which simply can not
run XP, say a Sun SPARC?
Tony
wrote
>> Do Microsoft give you a discount for 2 XP licences?
>No, but I think they allow you to transfer the licence from one box to
>another.
>
Not without a phone call I guess
>another.
>
--
Mike News
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>allow me to obtain maps for a new 720 at a discount, having already
>purchased new maps for my exisiting TTG 300. This is one of the
>replies i received.
>"Dear Mr Williams,
>Thank you for contacting TomTom Customer Support.
>Please, be advised you purchased the maps for your Go 300, therefore,
>you must use them for this specific device as they are not compatible
>with the 720 model.
>Evidently, it was your own personal choice to buy another device,
>unfortunately, we cannot be held accountable for your personal
>decisions."
>So that's how much TTG value customer loyalty! BE WARNED