Need help with Go 720

I have a 1 yr old GO 720. It worked perfect up until a week ago
Thursday. I used it for the first time since then and have a problem.

I hold the start button down as usual and hear the drums but, see
nothing. A few moments later a voice tells me that my phone is synced,
as is normal, still nothing on the screen. It is blank, just the
slightest bit above black. If I depress the power button the screen goes
fully black. I have charged the unit while driving for at least 6 hrs. I
tried reset. Same result.

I am not at home so do not have access to my PC or cables.
Any one have a clue?
Thanks.
Bill

Hi Bill,

Not sure if it is the same as my TT One XL, but on mine, if I hold the start
button in for about 15 seconds, it will reset the software and get you going
again.

On mine, it wouldn't get by the second screen and show the map, and a reset
fixed it up without any loss of POIs or other info.

Larry
Australia

I have a 1 yr old GO 720. It worked perfect up until a week ago
Thursday. I used it for the first time since then and have a problem.

I hold the start button down as usual and hear the drums but, see
nothing. A few moments later a voice tells me that my phone is synced,
as is normal, still nothing on the screen. It is blank, just the
slightest bit above black. If I depress the power button the screen goes
fully black. I have charged the unit while driving for at least 6 hrs. I
tried reset. Same result.

I am not at home so do not have access to my PC or cables.
Any one have a clue?
Thanks.
Bill

Thanks Larry.

I have a dedicated reset button which doesn't help. I tried holding the
power button in for an extended period and get the same result.
Bill

shagnasty wrote:
Have you tried holding the re-set and the power buttons in together for
up to 15 sec?

Peter wrote:

Peter, thanks for the reply.
I just tried what you suggested, held power & reset for 15+ seconds.
When I turned the unit on I heard the drum but no phone sync. the screen
lightened slightly, I had to look closely, and the went back to black. I
touched the power button again the screen lightened and went black
almost instantly.

I'm starting to think that the screen went bad.
Thanks again.

Bill