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Posted by Greasy Rider on February 15, 2008, 10:52 am


Well after two attempts to repair my 760 and some pressure phone calls to
California Consumers Protection and their corporate office, Magellan finally
agreed to replace my 760 with a Maestro 3200 which arrived three days ago.

Perfect for me - acquires the satellites quickly, small, stick in my pocket,
battery operated and ideal for my motorcycle needs. Transfers from vehicle
to vehicle quickly.

In spite of all that, I'll never purchase anything made by Magellan.

Worst "service" on the planet.




--
Regards,

Greasy Rider
35-51N , 78-39W
http://www.freewebs.com/ironpants-greasyrider/



Posted by Tony Hwang on February 15, 2008, 11:08 am


Greasy Rider wrote:
> Well after two attempts to repair my 760 and some pressure phone calls to
> California Consumers Protection and their corporate office, Magellan finally
> agreed to replace my 760 with a Maestro 3200 which arrived three days ago.
>
> Perfect for me - acquires the satellites quickly, small, stick in my pocket,
> battery operated and ideal for my motorcycle needs. Transfers from vehicle
> to vehicle quickly.
>
> In spite of all that, I'll never purchase anything made by Magellan.
>
> Worst "service" on the planet.
>
>
>
>
Hi,
Tried speaking in French with them? What a difference, LOL!

Posted by Greasy Rider on February 15, 2008, 11:13 am




> Tried speaking in French with them? What a difference, LOL!

Nope....I'm monolingual.


--
Regards,

Greasy Rider
35-51N , 78-39W
http://www.freewebs.com/ironpants-greasyrider/



Posted by Jerry Boyle on February 15, 2008, 12:17 pm



> Well after two attempts to repair my 760 and some pressure phone calls to
> California Consumers Protection and their corporate office, Magellan
> finally agreed to replace my 760 with a Maestro 3200 which arrived three
> days ago.
> Perfect for me - acquires the satellites quickly, small, stick in my
> pocket, battery operated and ideal for my motorcycle needs. Transfers from
> vehicle to vehicle quickly.
> In spite of all that, I'll never purchase anything made by Magellan.
> Worst "service" on the planet.

Didn't they, at one point, offer you a Maestro 4210 in exchange? Even if you
wanted the smaller screen couldn't you have wrangled a 3210 out of them?
Just curious.

Also, thanks for helping make my decision about trying to get my RM 700/760
repaired a lot easier. Even though I have over $1600 invested in it, it just
isn't worth the hassle. I got 3 1/2 years of faithful service out of it and
now it's time for a funeral. At least I saved the cost of the latest RM 700
map update.

Jerry


Posted by Greasy Rider on February 15, 2008, 12:53 pm




> Didn't they, at one point, offer you a Maestro 4210 in exchange? Even if
> you wanted the smaller screen couldn't you have wrangled a 3210 out of
> them? Just curious.

When I talked to the guy at Corporate he really didn't know which model was
available. That was the point at which I had the most bargaining power but I
let the opportunity slip by mainly because I was not familar with the entire
Magellan line and was simply willing to settle for anything except an Exxon
road map!

> Also, thanks for helping make my decision about trying to get my RM
> 700/760 repaired a lot easier. Even though I have over $1600 invested in
> it, it just isn't worth the hassle. I got 3 1/2 years of faithful service
> out of it and now it's time for a funeral. At least I saved the cost of
> the latest RM 700 map update.

Yep, I had about $1,200 tied up in my 760 and we had given our daughter a
760 Christmas of 2006 which had dropped to about half. That 760 is in the
town dump because the screen dropped down and Magellan couldn't fix it. I
really liked the 760 but this 3200 suits me fine. Much more compact and I
can slip it into my shirt pocket as I dismount or exit my vehicle. I'll
never update the maps (3Q07) because it is simply not worth the hassle.

One other item - I purchased a Toshiba laptop with a one year warranty and
put it on my American Express card April 2006. AX matches the manufacturers
warranty. So yesterday the Toshiba coughed up a lung. I called AX and they
are processing my claim - no Indians involved - no fuss - no hassle. I was
told that they would either authorize a repair depot to fix it or replace
the unit. That is worth the price of the card ($55 per year). Don't leave
home without it when purchasing anything with a warranty.

Ping me at billSPAM27612atyahoodotcom if you want further details .....



--
Regards,

Greasy Rider
35-51N , 78-39W
http://www.freewebs.com/ironpants-greasyrider/



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