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Posted by Greasy Rider on January 13, 2008, 12:55 pm


I wrote a letter of complaint to Magellan in San Diego about my futile
problem resolution after updating to the latest level of their maps. (Unit
will not power on.)

Received a call from Magellan offering to swap out the 760 for a 4220 even
swap but only after I gave them my credit card information.
Yeah, sure.
They run the 4220 on my card and claim they never received the 760 and I'm
back talking to India.




Posted by chuck on January 13, 2008, 1:49 pm



> I wrote a letter of complaint to Magellan in San Diego about my futile
> problem resolution after updating to the latest level of their maps.
> (Unit will not power on.)
>
> Received a call from Magellan offering to swap out the 760 for a 4220
> even swap but only after I gave them my credit card information.
> Yeah, sure.
> They run the 4220 on my card and claim they never received the 760 and
> I'm back talking to India.
>
>
>
>

They aren't dishonest, merely stupid. If you are concerned about it,
use registered mail and put the person who you wish to have receive it
as the recipient with identity verification. Then you have an auditable
trail.

cheers,
chuck..

Posted by xman on January 13, 2008, 5:30 pm


I sent my 760 insured for $500, they said that they received it, now I have
to wait two weeks, will keep you all inform of the outcome

>> I wrote a letter of complaint to Magellan in San Diego about my futile
>> problem resolution after updating to the latest level of their maps.
>> (Unit will not power on.)
>> Received a call from Magellan offering to swap out the 760 for a 4220
>> even swap but only after I gave them my credit card information.
>> Yeah, sure.
>> They run the 4220 on my card and claim they never received the 760 and
>> I'm back talking to India.
> They aren't dishonest, merely stupid. If you are concerned about it,
> use registered mail and put the person who you wish to have receive it
> as the recipient with identity verification. Then you have an auditable
> trail.
> cheers,
> chuck..



Posted by Greasy Rider on January 13, 2008, 6:16 pm




>will keep you all inform of the outcome

Thanks; I would appreciate that...




Posted by Dave Ferguson on January 13, 2008, 9:10 pm



>I wrote a letter of complaint to Magellan in San Diego about my futile
>problem resolution after updating to the latest level of their maps. (Unit
>will not power on.)
> Received a call from Magellan offering to swap out the 760 for a 4220 even
> swap but only after I gave them my credit card information.
> Yeah, sure.
> They run the 4220 on my card and claim they never received the 760 and I'm
> back talking to India.
My question is why do they need your CC info if it's an even swap?
Shipping?



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