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---> Re: 60Cx shutdown news.online.de05-06-2007
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Posted by Web User on April 3, 2007, 5:08 pm



> Web User wrote:
>> Has anyone seen these symptoms? Garmin has not responded to my email yet
>> (over one week).
>> My GPSMAP 60Cx shuts down on its own when a certain menu path is followed.
>> I've owned the 60Cx for about 2 weeks and it is running release 3.30 of the
>> unit software and release 2.90 of the chipset software. (Those are both the
>> most recent available.)
>> I am using a 2GB microSD card on the unit, which is loaded with one region of
>> the BlueCharts Americas maps and the entire MetroGuide USA Version 5 (a total
>> of about 1GB in use on the microSD card).
> I have a 76Cx with the same software versions and a 2GB card with City
> Navigator and BlueChart maps on it. If I try your process:
>> Here is the sequence that causes a shutdown:
>> 1. Power on the unit.
>> 2. Navigate to the Map page.
>> 3. Press the Find button.
>> 4. Press the ENTER button when on the "Addresses" icon.
>> 5. Scroll down to the <Enter City> field and press the ENTER button.
>> 6. Press the Menu button, a menu with the two choices "Find by Name" and
>> "Select Map" is displayed.
> At step 6 I only get the "Find by Name" choice, there is no "Select Map"
> choice on that menu. I have tried it with only the basemap, with the basemap
> and CN on, and also with all the maps on. Same result every time. So I can
> go no further on the process you describe.
>> 7. Scroll down to the "Select Map" item and press the ENTER button - the unit
>> display fades and powers off.
>> Choosing "Select Map" through other menu paths successfully displays a list
>> of maps that are available to use; it just seems to be the path listed above
>> that fails.
> I sort of wonder it you, having a two week old unit, may have some kind of
> beta version made from V3.30. Have you considered downloading and V3.30 and
> loading it? You would have to download the *.exe file and run it, I think
> WebUpdater would consider that you are already up to date.
> Jack
> --
> Jack Erbes in Ellsworth, Maine, USA (jackerbes at adelphia dot net)
> (also receiving email at jacker at midmaine dot com)

Thanks Jack. The unit came with an older release of the software so I downloaded
3.2 and then later 3.3 right when it came out. It failed the same way under both
3.2 and 3.3. I did all the downloads and sending to the unit manually rather
than via the WebUpdater.



Posted by Jack Erbes on April 3, 2007, 7:14 pm


Web User wrote:
>
>> Web User wrote:
>>> Has anyone seen these symptoms? Garmin has not responded to my email
>>> yet (over one week).
>>> My GPSMAP 60Cx shuts down on its own when a certain menu path is
>>> followed. I've owned the 60Cx for about 2 weeks and it is running
>>> release 3.30 of the unit software and release 2.90 of the chipset
>>> software. (Those are both the most recent available.)
>>> I am using a 2GB microSD card on the unit, which is loaded with one
>>> region of the BlueCharts Americas maps and the entire MetroGuide USA
>>> Version 5 (a total of about 1GB in use on the microSD card).
>> I have a 76Cx with the same software versions and a 2GB card with City
>> Navigator and BlueChart maps on it. If I try your process:
>>> Here is the sequence that causes a shutdown:
>>> 1. Power on the unit.
>>> 2. Navigate to the Map page.
>>> 3. Press the Find button.
>>> 4. Press the ENTER button when on the "Addresses" icon.
>>> 5. Scroll down to the <Enter City> field and press the ENTER button.
>>> 6. Press the Menu button, a menu with the two choices "Find by Name"
>>> and "Select Map" is displayed.
>> At step 6 I only get the "Find by Name" choice, there is no "Select
>> Map" choice on that menu. I have tried it with only the basemap, with
>> the basemap and CN on, and also with all the maps on. Same result
>> every time. So I can go no further on the process you describe.
>>> 7. Scroll down to the "Select Map" item and press the ENTER button -
>>> the unit display fades and powers off.
>>> Choosing "Select Map" through other menu paths successfully displays
>>> a list of maps that are available to use; it just seems to be the
>>> path listed above that fails.
>> I sort of wonder it you, having a two week old unit, may have some
>> kind of beta version made from V3.30. Have you considered downloading
>> and V3.30 and loading it? You would have to download the *.exe file
>> and run it, I think WebUpdater would consider that you are already up
>> to date.
>> Jack
>> --
>> Jack Erbes in Ellsworth, Maine, USA (jackerbes at adelphia dot net)
>> (also receiving email at jacker at midmaine dot com)
>
> Thanks Jack. The unit came with an older release of the software so I
> downloaded 3.2 and then later 3.3 right when it came out. It failed the
> same way under both 3.2 and 3.3. I did all the downloads and sending to
> the unit manually rather than via the WebUpdater.

Okay. And if it does the same thing with out a microSD card in it I'd
think there is something framitzed up in the firmware or something. I
agree with one of the other posters, that having a "Select Map" choice
there is not needed or normal. I cannot think of any page or menu on my
76Cx where there is a "Select Map" choice.

I think I'd be looking at getting the GPS exchanged or looked at under
warranty.

Jack

--
Jack Erbes in Ellsworth, Maine, USA (jackerbes at adelphia dot net)
(also receiving email at jacker at midmaine dot com)

Posted by news.online.de on May 6, 2007, 11:41 am



> 1. Power on the unit.
> 2. Navigate to the Map page.
> 3. Press the Find button.
> 4. Press the ENTER button when on the "Addresses" icon.
> 5. Scroll down to the <Enter City> field and press the ENTER button.
> 6. Press the Menu button, a menu with the two choices "Find by Name" and
> "Select Map" is displayed.
> 7. Scroll down to the "Select Map" item and press the ENTER button - the
> unit display fades and powers off.
I've got the same problem searching for cities instead of searching for
adresses (step 4). When I press 'menu' and switch to 'find by name' the unit
reacts very slow to my inputs. After a short time the display fades and the
unit goes down. I use Metroguide Europe and some topo-Maps.



Posted by Larry G on May 7, 2007, 2:36 pm


> > 1. Power on the unit.
> > 2. Navigate to the Map page.
> > 3. Press the Find button.
> > 4. Press the ENTER button when on the "Addresses" icon.
> > 5. Scroll down to the <Enter City> field and press the ENTER button.
> > 6. Press the Menu button, a menu with the two choices "Find by Name" and
> > "Select Map" is displayed.
> > 7. Scroll down to the "Select Map" item and press the ENTER button - the
> > unit display fades and powers off.
> I've got the same problem searching for cities instead of searching for
> adresses (step 4). When I press 'menu' and switch to 'find by name' the unit
> reacts very slow to my inputs. After a short time the display fades and the
> unit goes down. I use Metroguide Europe and some topo-Maps.

hmmm... my software version is 3.10 and the GPS version is 2.90

I do not see an "address" icon and when I key ENTER for the Cities
Icon, I get
the list of nearby cities and when I key MENU at that point, I get

Find by Name
Nearest containing...
Select Map
Change Reference

If I do ENTER on SELECT MAP, I get

US Topo - EAST (which I have loaded on the Micro SD)
Americans Rec Basemap v
Use Best Maps

re: firmware version....

did someone say there was a way to obtain the firmware version on the
unit?
I did not see a way to look at that...



Posted by Dan Anderson on May 7, 2007, 3:49 pm


Larry G wrote:
[snip]
> re: firmware version....
>
> did someone say there was a way to obtain the firmware version on the
> unit?
> I did not see a way to look at that...

Main Menu -> System
Menu for System Page = Restore Defaults, Card Info, Software Version -> Software
Version
gives:

Software Version
3.30

GPS SW Version
2.90

Unit ID
xxxxx

--
Dan
(email change 2001 to 2004)
(www.gpsmap.net)

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