Bookmark this page:
- Things-your-mother-never-told-you-
- 07-24-2007
  Re: Things your mother never told you ..........
| Stefano Ferrant... | 07-25-2007 |
  Map Update
| Buddha | 07-25-2007 |
   Re: Map Update -- no free upgrades
| Edwin Pawlowski | 07-25-2007 |
| Re: Map Update -- no free upgrades
| Unquestionably ... | 07-26-2007 |
| Re: Map Update -- no free upgrades
| Edwin Pawlowski | 07-26-2007 |
If you were Registered and logged in, you could reply and use other advanced thread options
Seems the 'unofficial' policy is to update FREE OF CHARGE the map base of
most of the Garmin products if they were purchased after May 1st of this
year. This is due entirely to the incredibly bad publicity and negative
reaction in the GPS community to the policy of 'what you see is what you
get' when it came to the software installed on Garmin products.
This goes to show the importance of conferences and news groups such as this
one. The word gets out, units get returned in record numbers and the
'retreads' having to be sold at a loss start to add up. Heck, even
Microsoft, as bad an example of business ethics around, knows that as the
approach of a new software version approaches there comes a time when, to
keep sales up, you have to include a free 'update' voucher !
Anyway, get your ducks in line, you will have to fax or email a copy of your
sales receipt or shipping order with all the serial numbers and unlock
codes, call the help line, wait 20 or 30 minutes then present your case.
My free upgrade is on its way.
Good luck !
Norm in Bedford NS
I recently (July) bought a Nuvi 250....and I realized that policy...
My maps seemed up-to-date until I started to wander around with my job
(salesman...)
Suddenly I noticed many streets of Italy had not mapped (big towns grow
quickly) and wished to update them.
I did not see anywhere any chance to do that on www.garmin.it or
www.garmin.com ...so, do you really think it is going to happen?
S.
I was told by Customer Service today that free map upgrades were only on
those units purchased within the last 90 days. Dang, I just missed that
date!
Oh well, I ordered the update anyway.
Ron
>> Seems the 'unofficial' policy is to update FREE OF CHARGE the map base
>> of most of the Garmin products if they were purchased after May 1st of
>> this year. This is due entirely to the incredibly bad publicity and
>> negative reaction in the GPS community to the policy of 'what you see is
>> what you get' when it came to the software installed on Garmin products.
>> This goes to show the importance of conferences and news groups such as
>> this one. The word gets out, units get returned in record numbers and
>> the 'retreads' having to be sold at a loss start to add up. Heck, even
>> Microsoft, as bad an example of business ethics around, knows that as
>> the approach of a new software version approaches there comes a time
>> when, to keep sales up, you have to include a free 'update' voucher !
>> Anyway, get your ducks in line, you will have to fax or email a copy of
>> your sales receipt or shipping order with all the serial numbers and
>> unlock codes, call the help line, wait 20 or 30 minutes then present your
>> case.
>> My free upgrade is on its way.
>> of most of the Garmin products if they were purchased after May 1st of
>> this year. This is due entirely to the incredibly bad publicity and
>> negative reaction in the GPS community to the policy of 'what you see is
>> what you get' when it came to the software installed on Garmin products.
>> This goes to show the importance of conferences and news groups such as
>> this one. The word gets out, units get returned in record numbers and
>> the 'retreads' having to be sold at a loss start to add up. Heck, even
>> Microsoft, as bad an example of business ethics around, knows that as
>> the approach of a new software version approaches there comes a time
>> when, to keep sales up, you have to include a free 'update' voucher !
>> Anyway, get your ducks in line, you will have to fax or email a copy of
>> your sales receipt or shipping order with all the serial numbers and
>> unlock codes, call the help line, wait 20 or 30 minutes then present your
>> case.
>> My free upgrade is on its way.
> I recently (July) bought a Nuvi 250....and I realized that policy...
> My maps seemed up-to-date until I started to wander around with my job
> (salesman...)
> Suddenly I noticed many streets of Italy had not mapped (big towns grow
> quickly) and wished to update them.
> I did not see anywhere any chance to do that on www.garmin.it or
> www.garmin.com ...so, do you really think it is going to happen?
> S.
> My maps seemed up-to-date until I started to wander around with my job
> (salesman...)
> Suddenly I noticed many streets of Italy had not mapped (big towns grow
> quickly) and wished to update them.
> I did not see anywhere any chance to do that on www.garmin.it or
> www.garmin.com ...so, do you really think it is going to happen?
> S.
Per Garmin - No free upgrades on Nuvi 360
My message to Garmin:
Original Message Follows: ------------------------
Is there a recent map upgrade available for Nuvi 360?
If I purchase a new Nuvi today, can I get a free upgrade to all
current software including maps? If the upgrades are recent, the
retail merchants' inventories may not have the updated version. (I'm
considering purchase from Costco or Abe's of Maine)
Tony D
=======
Garmin reply to me:
Thank you for contacting Garmin International,
I'd be happy to help you. There are no free updates for the mapping on
the pre-loaded GPS units. You would have to pay the update fee of
$75.00. The operating system firmware is updated for free from our
website.
Please let me know if there's anything else I can help you with.
With Best Regards,
Debbie B
Product Support Specialist
Outdoor/Fitness Team
Garmin International
913-397-8200
800-800-1020
913-397-8282 (fax) Attn: Debbie B
www.garmin.com
================================================
wrote:
>I was told by Customer Service today that free map upgrades were only on
>those units purchased within the last 90 days. Dang, I just missed that
>date!
>Oh well, I ordered the update anyway.
>Ron
>those units purchased within the last 90 days. Dang, I just missed that
>date!
>Oh well, I ordered the update anyway.
>Ron
>>> Seems the 'unofficial' policy is to update FREE OF CHARGE the map base
>>> of most of the Garmin products if they were purchased after May 1st of
>>> this year. This is due entirely to the incredibly bad publicity and
>>> negative reaction in the GPS community to the policy of 'what you see is
>>> what you get' when it came to the software installed on Garmin products.
>>> This goes to show the importance of conferences and news groups such as
>>> this one. The word gets out, units get returned in record numbers and
>>> the 'retreads' having to be sold at a loss start to add up. Heck, even
>>> Microsoft, as bad an example of business ethics around, knows that as
>>> the approach of a new software version approaches there comes a time
>>> when, to keep sales up, you have to include a free 'update' voucher !
>>> Anyway, get your ducks in line, you will have to fax or email a copy of
>>> your sales receipt or shipping order with all the serial numbers and
>>> unlock codes, call the help line, wait 20 or 30 minutes then present your
>>> case.
>>> My free upgrade is on its way.
>>> of most of the Garmin products if they were purchased after May 1st of
>>> this year. This is due entirely to the incredibly bad publicity and
>>> negative reaction in the GPS community to the policy of 'what you see is
>>> what you get' when it came to the software installed on Garmin products.
>>> This goes to show the importance of conferences and news groups such as
>>> this one. The word gets out, units get returned in record numbers and
>>> the 'retreads' having to be sold at a loss start to add up. Heck, even
>>> Microsoft, as bad an example of business ethics around, knows that as
>>> the approach of a new software version approaches there comes a time
>>> when, to keep sales up, you have to include a free 'update' voucher !
>>> Anyway, get your ducks in line, you will have to fax or email a copy of
>>> your sales receipt or shipping order with all the serial numbers and
>>> unlock codes, call the help line, wait 20 or 30 minutes then present your
>>> case.
>>> My free upgrade is on its way.
>> I recently (July) bought a Nuvi 250....and I realized that policy...
>> My maps seemed up-to-date until I started to wander around with my job
>> (salesman...)
>> Suddenly I noticed many streets of Italy had not mapped (big towns grow
>> quickly) and wished to update them.
>> I did not see anywhere any chance to do that on www.garmin.it or
>> www.garmin.com ...so, do you really think it is going to happen?
>> S.
>> My maps seemed up-to-date until I started to wander around with my job
>> (salesman...)
>> Suddenly I noticed many streets of Italy had not mapped (big towns grow
>> quickly) and wished to update them.
>> I did not see anywhere any chance to do that on www.garmin.it or
>> www.garmin.com ...so, do you really think it is going to happen?
>> S.
> I'd be happy to help you. There are no free updates for the mapping on
> the pre-loaded GPS units. You would have to pay the update fee of
> $75.00. The operating system firmware is updated for free from our
> website.
> Please let me know if there's anything else I can help you with.
> With Best Regards,
> Debbie B
> the pre-loaded GPS units. You would have to pay the update fee of
> $75.00. The operating system firmware is updated for free from our
> website.
> Please let me know if there's anything else I can help you with.
> With Best Regards,
> Debbie B
Does not seem right to me. I just asked and they put the order in. My unit
was 2 weeks old. At the time, I was registered with them and already bought
the unit.
Me thinks Debbie is not too bright. I'd try again. Damned if I'd buy one
knowing that a new map is available but they won't give me one.
--
Ed
http://pages.cthome.net/edhome/
- Never before
- Garmin GPS
- 2011-01-26
- New computer
- Garmin GPS
- 2010-08-13
- Just now smart are these things?
- Garmin GPS
- 2009-11-20
- my dream and your decision
- Garmin GPS
- 2011-03-12
- Navigon disses the public
- Tomtom GPS
- 2010-04-09
- Fuel economy experiment
- Tomtom GPS
- 2009-08-03
> most of the Garmin products if they were purchased after May 1st of this
> year. This is due entirely to the incredibly bad publicity and negative
> reaction in the GPS community to the policy of 'what you see is what you
> get' when it came to the software installed on Garmin products.
> This goes to show the importance of conferences and news groups such as
> this one. The word gets out, units get returned in record numbers and the
> 'retreads' having to be sold at a loss start to add up. Heck, even
> Microsoft, as bad an example of business ethics around, knows that as the
> approach of a new software version approaches there comes a time when, to
> keep sales up, you have to include a free 'update' voucher !
> Anyway, get your ducks in line, you will have to fax or email a copy of
> your sales receipt or shipping order with all the serial numbers and
> unlock codes, call the help line, wait 20 or 30 minutes then present your
> case.
> My free upgrade is on its way.