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- Re-Hosed-Nuvi-750-with-web-update
- 05-07-2008
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On Sun, 04 May 2008 15:06:00 +0000, WayneC wrote:
To follow up to my own post, I believe the cause of the loss of
system software was my impatiens. After I transferred the update the unit
restarted and "hung" on "software loading". After waiting for "ages" I
figured the unit was locked up and turned the unit off. That probably
screwed it up. Garmin support pushed the software back into my unit and
when it restarted it hung up again but Garmin support said this was
normal. Eventually it did finish loading and all is well.
All in all Garmin support was very knowledgeable and helped me
out very quickly. The only glitch was the first rep I spoke to who asked
me if I used the PC or Mac version of the WebUpdate software. When I
explained that I did in fact use the Windows version and besides, I would
not be able to use the Mac version she told me that I could in fact run
the Mac software. I did not argue with her but after the call I
downloaded the Mac version and guess what! windows has not the first clue
of what to do with it....
Anyway, Thanks to Garmin I'm back up and running.
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>
> I downloaded and installed web update. Program recognized my 750
> and installed the latest firmware. It then asked if I wanted to check
> the other programs an I told it to go ahead. It gave me a list of voices
> and text that had updates, I selected the English versions and told it
> to update away. Web Update then installed the packages (I guess) and
> shut down. (I did not close the program). I unplugged the GPS at that
> point and it went into "Loading Software" and that's where it stayed. I
> finally turned the unit off and then back on. Now the message reads
> "System Software Missing".
> I went to Garmin's site. They say to turn the unit off a minute
> and then back on....no help, turn off for a minute and hold switch on
> which causes the screen to flash on for about a second and back off and
> finally to use Web Update. Web Update (and nothing else including
> windows explorer) can not see the GPS or the SD card in it. The stand
> alone firmware update did see the SD card in a card reader and I tried
> loading the firmware to that and then put it in the GPS. I didn't think
> it would do anything but what did I have to loose? After this Web update
> would see the GPS but said it has an ID code of 0. It would try to
> update the firmware but fail.
>
> Does anyone here have any suggestions before I contact support
> Monday and end up shipping the unit out?
>
> TIA
> Wayne Cheney