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Posted by Don Simard on May 11, 2008, 10:21 pm


I have a Nuvi 360 that is around 15 months old. Last night while coming home
the Nuvi lost satellite track. I clicked out the main menu and selected the
Satellite screen ans sure enough, there are no satellites being tracked! Am
I SOL and facing a $200 repair for being out of warranty for 3 months?

any ideas what to try? I did the master reset! I webupdated the software and
nothing changed. It is all but useless right now

don


Posted by JBDragon on May 12, 2008, 1:34 am


I'd call Garmin, they have been known to bend the rules and get it fixed for
free or cheaper even after the Warrantee has expired. Give it a try.


>I have a Nuvi 360 that is around 15 months old. Last night while coming
>home the Nuvi lost satellite track. I clicked out the main menu and
>selected the Satellite screen ans sure enough, there are no satellites
>being tracked! Am I SOL and facing a $200 repair for being out of warranty
>for 3 months?
> any ideas what to try? I did the master reset! I webupdated the software
> and nothing changed. It is all but useless right now
> don


Posted by Don Simard on May 24, 2008, 4:06 pm


I called Garmin. the first time they gave me a set of things to try and
offered a $100 repair cost. I told them to let me try all their suggestions
and did so when I got home. This included a diagnostics reset and leaving on
and outside for 30 minutes. When that failed to fix it I called back and got
a different service rep who ultimately gave me a free repair RMA

this is what I expected by going with a top company.

thanx all
Don
"JBDragon" <JBDragon at someplace dot com> wrote in message
> I'd call Garmin, they have been known to bend the rules and get it fixed
> for free or cheaper even after the Warrantee has expired. Give it a try.
>>I have a Nuvi 360 that is around 15 months old. Last night while coming
>>home the Nuvi lost satellite track. I clicked out the main menu and
>>selected the Satellite screen ans sure enough, there are no satellites
>>being tracked! Am I SOL and facing a $200 repair for being out of warranty
>>for 3 months?
>> any ideas what to try? I did the master reset! I webupdated the software
>> and nothing changed. It is all but useless right now
>> don
>

Posted by Gary Avrett on May 29, 2008, 12:59 am


Garmin Tech Support is second to none!
They genuinely care,
Gary

>I called Garmin. the first time they gave me a set of things to try and
>offered a $100 repair cost. I told them to let me try all their suggestions
>and did so when I got home. This included a diagnostics reset and leaving
>on and outside for 30 minutes. When that failed to fix it I called back and
>got a different service rep who ultimately gave me a free repair RMA
> this is what I expected by going with a top company.
> thanx all
> Don
> "JBDragon" <JBDragon at someplace dot com> wrote in message
>> I'd call Garmin, they have been known to bend the rules and get it fixed
>> for free or cheaper even after the Warrantee has expired. Give it a try.
>>>I have a Nuvi 360 that is around 15 months old. Last night while coming
>>>home the Nuvi lost satellite track. I clicked out the main menu and
>>>selected the Satellite screen ans sure enough, there are no satellites
>>>being tracked! Am I SOL and facing a $200 repair for being out of
>>>warranty for 3 months?
>>> any ideas what to try? I did the master reset! I webupdated the software
>>> and nothing changed. It is all but useless right now
>>> don
>>


Posted by Simon Slavin on May 14, 2008, 3:49 pm



> I have a Nuvi 360 that is around 15 months old. Last night while coming
> home the Nuvi lost satellite track. I clicked out the main menu and
> selected the Satellite screen ans sure enough, there are no satellites
> being tracked!

Use the full reset button, as described in the manual. Warning: you will
lose all your saved points.

Simon.
--
http://www.hearsay.demon.co.uk