Legend Cx... went dark yesterday

it's about 15 months old... just got off another cruise --working perfectly ...
uploaded some new waypoints/ geocaches/routes to EasyGPS on my PC yesterday
afternoon as I normally do after we come back from one of our cruises.. turned
it off... turned it back on about 20 minutes later --it was DOA.. no power..
tried new batteries.. no good...sent an email to Garmin Tech support but so far
haven't heard anything back

any ideas besides just sending it back to Garmin for repair at a flat rate of
$89 bucks...figure they might just send me a refurbished one which I'd rather
not have..... are there any ways to reboot it any other way .. I think I tried
just about everything.. any help appreciated..

thanx

On 5/16/2010 8:25 PM, Ray wrote:

just wanted to post here what happened with Garmin Tech Support after I emailed
them... they gave me a procedure to follow with instructions ( see below)...
unfortunately it didn't work so I called them... only thing they said they could
do was 'repair' the unit at the standard flat rate of $89 bucks.. tech said
most likely all my data will be gone... so I'll just pack it away.. and move
on... actually I bought it in Costco so it'll go back

I have all my data.. Waypoints.. Routes.. Geocaches backed up on my PC on Easy
GPS... looks like I'll be looking at a new Oregon.. not sure which one ... as
the now older Oregon 400C is not available anymore-- or so say the Techs at
Garmin..... need the Saltwater Bluecharts.. might have to go for the Oregon 450
and install the Bluechart g2 chart...

for those that should need the Garmin Tech's instructions here they are....

************************************************************************

Thank you for contacting Garmin International.

If your unit will not power on, some or all of the operating software
may be missing from its memory. The unit has a Boot-Block function that
will allow WebUpdater to see the unit, despite this, and reinstall its
software.

WebUpdater is a free download that will check for and install software
updates without using your Internet web browser. Download the WebUpdater
for Windows here: http://www8.garmin.com/support/download_details.jsp?id=931
or for Mac here:
https://buy.garmin.com/shop/store/downloadsDetails.jsp?id=3699&product=999-99999-27&&pID=9566

Following are instructions on how to perform the Boot-Block on your
unit:

1. Connect the Unit to a computer
2. Press and hold the UP Button*
3. Press and hold POWER for 5 seconds, release, and continue holding UP.
4. Run WebUpdater and the unit should be recognized as if it were
powered on

*IMPORTANT: You must hold UP until loading of the software has
completed! If the button is released at any point prior, such as during
the LOADER screen, the update will fail.

Please let us know if you have further questions.

***************************************************************

Below is something I came across some time ago with regard to
fixing a dead 60CSX.
The tead that followed indicatedit may be applicable to may other Garmin
units and is close to your
proceedure.
I am not sure who the original author is but in your situation it is worth a
try.

Good Luck



Fixing a dead Garmin GPSMap 60CSx

One of my favorite gifts that I received this last Christmas has been my
Garmin GPSMap 60CSx

GPS receiver (GPSr). Now that the weather has been getting better, I've been
itching to use it to

start tracking my bike rides (which I can later plot on a map). So, to get
ready, I started up

Parallels, connected the GPSr, and updated the firmware (mainly to get the
update to correct the

new daylight savings time).

Everything seemed to go just fine when running the WebUpdater application,
until a small note

on the last message box during the update process. There was something there
about a problem

with the update, but the message box had a "Finish" button, so I blew it off
as something I

probably didn't need to worry about. But I did need to worry. Once I
disconnected the unit, it

wouldn't start up. At all. I got a flash of some kind of info screen, but it
immediately went blank

again. Nothing. Dead. I tried to run the firmware updating software again,
only for it to not even

find the GPSr, even though it was plugged in. Great.

I hopped online to see if I could find any information about this problem.
In the excellent

Groundspeak geocaching forums I read some similar reports, but all the tips
the suggested to get

the GPSr working again didn't work for me. Many said they ended up having to
send in theirs in

to Garmin to get fixed. I didn't want to do that.

A few folks in the forum suggested to others that they call Garmin's
customer support, and that

they were nice and quite helpful. So I did, and after some back and forth
and checking with other

support staff, the friendly chap at Garmin support helped me fix my GPSr
without having to send

it in. Yay!

So, ANYWAY, here's the point of this post: here's one way to revive your
dead Garmin

GPSMap 60CSx:

1. Download the latest firmware file from this handy site. The filename will
look like this:

GPSMAP60CSx_330.exe (where the 330 is the firmware version number).

2. Double click the .exe (which is a self-extracting archive) and it will
ask you where you

want to extract the files (the default is c:garmin). If you have your other
Garmin

applications (like MapSource) already installed in c:garmin, then choose
another

location to extract the files.

3. Now, here's where it gets tricky. Since the unit wasn't recognized by the
firmware

updater on its own, customer support gave me the crazy keypad combination to
trick the

updater to see your USB GPSr: hold down the power button (on the top of the
unit)

and push the directional button in the up ("^") position.

4. While holding those buttons down, double click on the Updater.exe file in
the directory

where the firmware updates were extracted to.

5. If this worked for you, then your GPSr should now show up for the
firmware update

program. While still holding down the two buttons, make sure your GPS device
is

selected, and then click the "OK" button to start the firmware update.

6. During the entire firmware update process you need to hold those buttons
down. The

update can take several minutes, and your fingers will start to HURT, but
you need to

hold them down.

7. Once the update has completed, you can relax your fingers and you should
now be able to

start up your GPSr.

8. Jump for joy!

This post is probably too long for such a simple fix, but if all this
rambling helps someone out

there, then it was worth it. I'm glad I have my updated 60CSx and that I
didn't have to send it

back to Garmin.

On 5/18/2010 1:01 AM, H.M. wrote:
thanx.. but I just tried it a few times ---no good...keep on getting that same
Error message .. unable to recognize device