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Posted by Disgruntled Garmin User on October 15, 2007, 8:03 pm


Must be, they don't respond to support requests via either email
or telephone. I'm getting really pissed. I think I'll go to
badbusinessbureau.com and ripoffreport.com and file a report.


Posted by Chuck on October 15, 2007, 9:34 pm



> Must be, they don't respond to support requests via either email
> or telephone. I'm getting really pissed. I think I'll go to
> badbusinessbureau.com and ripoffreport.com and file a report.

I agree, really pissy customer support!
I'm still waiting for them to reply about a warranty issue two months ago!

Doesn't matter, phone or e-mail they offer little help.

I've tried to contact them a number of times, I think I was successful once.


Cj


Posted by Edwin Pawlowski on October 15, 2007, 9:45 pm



>> Must be, they don't respond to support requests via either email
>> or telephone. I'm getting really pissed. I think I'll go to
>> badbusinessbureau.com and ripoffreport.com and file a report.
> I agree, really pissy customer support!
> I'm still waiting for them to reply about a warranty issue two months ago!
> Doesn't matter, phone or e-mail they offer little help.
> I've tried to contact them a number of times, I think I was successful
> once.

I contacted them just before the new map upgrade hit the streets and had no
problem. My guess is that the new map is overwhelming them for a month or
two until people get it installed. .



Posted by Steve Calvin on October 15, 2007, 10:27 pm


Edwin Pawlowski wrote:

>
> I contacted them just before the new map upgrade hit the streets and had no
> problem. My guess is that the new map is overwhelming them for a month or
> two until people get it installed. .
>
>
Could be Edwin. I've never had any problem with them.

--
Steve

Posted by Bob Gardner on October 16, 2007, 12:48 pm


Are you calling 1-800-800-1020? I've always had good service from them.

Bob Gardner

> Must be, they don't respond to support requests via either email
> or telephone. I'm getting really pissed. I think I'll go to
> badbusinessbureau.com and ripoffreport.com and file a report.
>


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