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Posted by DockScience on July 6, 2010, 4:53 pm


I purchased a used garmin nuvi 250 from a pawnshop on ebay in 2008.

Tried to update the maps (purchased as an upgrade from garmin) and was told
the unit can not be updated because it was registered in someone else's
name.

I provided a bill of sale from the pawn shop.
Garmin still refuses and says only the original owner can purchase updated
maps.
And only the original owner (who Garmin knows but I do not) can transfer
registration.

Anyone else ever run into this?
Is there a solution other than never buy anything from garmin again?



Posted by Joel on July 6, 2010, 5:27 pm



> I purchased a used garmin nuvi 250 from a pawnshop on ebay in 2008.
>
> Tried to update the maps (purchased as an upgrade from garmin) and was told
> the unit can not be updated because it was registered in someone else's
> name.
>
> I provided a bill of sale from the pawn shop.
> Garmin still refuses and says only the original owner can purchase updated
> maps.
> And only the original owner (who Garmin knows but I do not) can transfer
> registration.
>
> Anyone else ever run into this?
> Is there a solution other than never buy anything from garmin again?

        Return the map and ask for refund, then search for help from the HACKER.
IOW, if Garmin won't help then it ain't the end of the world, go help
yourself.

Posted by Ed Pawlowski on July 6, 2010, 10:37 pm



> I purchased a used garmin nuvi 250 from a pawnshop on ebay in 2008.
> Tried to update the maps (purchased as an upgrade from garmin) and was
> told the unit can not be updated because it was registered in someone
> else's name.
> I provided a bill of sale from the pawn shop.
> Garmin still refuses and says only the original owner can purchase updated
> maps.
> And only the original owner (who Garmin knows but I do not) can transfer
> registration.
> Anyone else ever run into this?
> Is there a solution other than never buy anything from garmin again?

I'm sure you are pissed off about this, but Garmin is doing the right thing.
By not selling to second owners (unless transferred) they make buying stolen
merchandise less appealing. GPS units are the #1 theft item in cars today.
I'd take it back to the pawn shop and get my money back.


Posted by Greg Russell on July 7, 2010, 11:48 am



...
> I'm sure you are pissed off about this, but Garmin is doing the right
> thing. By not selling to second owners (unless transferred) they make
> buying stolen merchandise less appealing. GPS units are the #1 theft
> item in cars today. I'd take it back to the pawn shop and get my
> money back.

I have to agree, except that pawn shops probably don't have any sort of
refund policy, given the nature of their business ... they'll just offer
less than the OP paid and re-sell it again as if it were a new pawn
transaction.

I'd ask the police if there's any stolen property report about the Garmin
unit too. I have a zero-tolerance policy for thieves, and anything one can
do to bust 'em and return things to the rightful owners is justified.

I purchased 2 Garmins from Craigslist, and feel the fact that the owners
invited me to their house to purchase them made the Support transfer of
ownership much easier. Meeting in parking lots is almost a sure sigh of a
stolen unit, and I have that same opinion about pawn shops too, right or
wrong.






Posted by Gene E. Bloch on July 7, 2010, 12:59 pm


On Wed, 7 Jul 2010 08:48:00 -0700, Greg Russell wrote:

>
> ...
>> I'm sure you are pissed off about this, but Garmin is doing the right
>> thing. By not selling to second owners (unless transferred) they make
>> buying stolen merchandise less appealing. GPS units are the #1 theft
>> item in cars today. I'd take it back to the pawn shop and get my
>> money back.
>
> I have to agree, except that pawn shops probably don't have any sort of
> refund policy, given the nature of their business ... they'll just offer
> less than the OP paid and re-sell it again as if it were a new pawn
> transaction.
>
> I'd ask the police if there's any stolen property report about the Garmin
> unit too. I have a zero-tolerance policy for thieves, and anything one can
> do to bust 'em and return things to the rightful owners is justified.
>
> I purchased 2 Garmins from Craigslist, and feel the fact that the owners
> invited me to their house to purchase them made the Support transfer of
> ownership much easier. Meeting in parking lots is almost a sure sigh of a
> stolen unit, and I have that same opinion about pawn shops too, right or
> wrong.

Although for *personal* safety, it is sometimes recommended to meet buyers
or sellers from Craig's List (and other sites) in neutral territory.

--
Gene E. Bloch (Stumbling Bloch)

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