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- Garmin-Customer-Service
- 07-14-2006
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Just bought a "newly overhauled" StreetPilot III and had an issue
updating the Street Navigator v6 which came with the unit.
I was flinching as I called Garmin 800 number. After 2 min of
navigating their telephone tree and a 30 min wait, I got a
very responsive, helpful rep. About 5 min on the phone
and a consultation with a supervisor, they fixed my problem
and thanked me for calling.
No blaming, shaming or "I'm sorry, we can't do that..."
Thanks Garmin!!
I'm a happy customer with a new gizmo!!!
Yep... Be prepared for a wait with Garmin but once through my experience has
been good.
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> updating the Street Navigator v6 which came with the unit.
> I was flinching as I called Garmin 800 number. After 2 min of
> navigating their telephone tree and a 30 min wait, I got a
> very responsive, helpful rep. About 5 min on the phone
> and a consultation with a supervisor, they fixed my problem
> and thanked me for calling.
> No blaming, shaming or "I'm sorry, we can't do that..."
> Thanks Garmin!!
> I'm a happy customer with a new gizmo!!!