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Posted by Bruce on April 7, 2007, 1:34 am



> Lee Moretti schreef:
>> 13wkdllgqingk$.kgn31zhlz11g.dlg@40tude.net
>>> I don't think you are using the correct 25 digit key for your V7 Map.
>>> Any key within a certain range will indicate the map is unlocked when
>>> you
>>> enter it but if it is incorrect for your own unique GPS ID will not
>>> unlock
>>> the maps full details or allow upload to the GPS..
>>> What do you see when you look under the "utilities/unlock maps/next/view
>>> my
>>> unlock codes/"highlight V7 Map"/properties.
>>> Is V7 Map listed there correctly and unlocked with V7 Aus region, 25
>>> digit
>>> code and expire=none?
>> I am having what sounds like exactly the same problem, and GME have been
>> unable to resolve the issue - they're "waiting for information from
>> Kansas",
>> which is where I assume Garmin is based.
> Click your heels three times and yuou are there :-)
> --
> Rudolpho
> ... Anything U can conceive and believe U can achieve.

Yeah, but you need the ruby slippers! Unfortunately...
http://rainbowz.deltacomm.com/rubyslipperfanclub/stolen_slippers.html



Posted by Rudolpho on April 7, 2007, 2:05 am


Bruce schreef:
>> Lee Moretti schreef:
>>> 13wkdllgqingk$.kgn31zhlz11g.dlg@40tude.net
>>>> I don't think you are using the correct 25 digit key for your V7 Map.
>>>> Any key within a certain range will indicate the map is unlocked when
>>>> you
>>>> enter it but if it is incorrect for your own unique GPS ID will not
>>>> unlock
>>>> the maps full details or allow upload to the GPS..
>>>> What do you see when you look under the "utilities/unlock maps/next/view
>>>> my
>>>> unlock codes/"highlight V7 Map"/properties.
>>>> Is V7 Map listed there correctly and unlocked with V7 Aus region, 25
>>>> digit
>>>> code and expire=none?
>>> I am having what sounds like exactly the same problem, and GME have been
>>> unable to resolve the issue - they're "waiting for information from
>>> Kansas",
>>> which is where I assume Garmin is based.
>> Click your heels three times and yuou are there :-)
>> --
>> Rudolpho
>> ... Anything U can conceive and believe U can achieve.
>
> Yeah, but you need the ruby slippers! Unfortunately...
> http://rainbowz.deltacomm.com/rubyslipperfanclub/stolen_slippers.html

Somebody wanted to go to Garmin quite fast :-0
--

Rudolpho
All cats are not gray after midnight. Endless variety--

Posted by Barn Owl on April 3, 2007, 9:59 am



> Colin Wilson wrote:
> >> My unit also doesn't have a serial number but a unit id.
> >> Don't know if its the same thing.
> > I think they are as far as the map unlock is concerned...

> > If you've managed to install the Aus map on the PC did you need an
> > unlock code to enable it to be viewed ? (I can't remember whether you
> > normally do, it's been a while since I had to install from scratch - I
> > thought you did


> I got the v7 upgrade (already had v6 on my Nüvi and PC, running just
> fine). Used the new 25 digit unlock code on the PC using the unlock
> utility. Utility says "maps unlocked", like normal.
> However the maps on the PC NEVER are unlocked, and can't be loaded
> into the Nüvi!

> Have tried several times, always same result!

If you enter an unlock code generated for Australian version 7
it WILL unlock the maps in Mapsource.

If the code is also correctly generated for your Nuvi S/N it
WILL work in your Nuvi. Therefore the code you are entering
is NOT the correct version 7 unlock code. If you enter your old
version 6 code, Mapsource may say the maps are unlocked because
it matches your version 6 maps but the version 7 maps will still be locked.
It appears you have not generated a new unlock code yet.

> Garmin Australia distributors (worthless sacks of excrement) tell me
> to "call Garmin in the US" and gave me a US toll-free number that's
> still an expensive toll call from Oz. And I'm not going to pay to be
> put on hold for hours. . . .

I dont know who you spoke to but the Australian distributor will NOT
send you to Garmin in the USA for help. The Australian distributor is
GME and they have their own specilaised support team who deal
with customer unlock problems like this over the phone or by email. Perhaps
you spoke to one of the retailers instead. They are usually manned by
unskilled sales persons who dont know one end of a GPS from another.
Contact GME in Sydney for support and they will guide you through your
problem on the phone.

> Seems like lots of people having problems with the v7 upgrade. I
> agree that the maps in Australia (basically the same size as maps for
> southern California) are grossly overpriced - you can buy a new
> TomTom
> or other unit for $350 from Dick Smith, with the same maps. All I'm
> asking for is some customer support for this overpriced map set. . .

There is NO problem with the v7 upgrade. Simply ask GME for help if
you are having problems and they will show you where you went wrong.
Thousands of other customers manage to unlock their maps successfully
without assistance from anyone but some customers seem to get tangled up.





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